Many companies in the service and maintenance world used the variant configurator in SAP ECC. The variant configurator as it existed in ECC is no longer available in the new ‘SAP world ’. This means that when upgrading to S/4HANA Service, one has to switch to the new technologies. In this case, thats the AVC (Advanced Variant Configurator). This is a completely new tool, however does not yet have the maturity level of the existing tool. But there is another catch. The previous variant configurator was included in the ECC licence. The successor has its own and also quite heavy licence. A lobby was therefore started from the DSAG to change this and also offer a service-specific solution.
Tuesday 21th of January Peachgroup will again participate in the Workgroup Customer Service of the DSAG. We will travel to Walldorf to participate in person. Together with colleagues and customers we will draw the minimal processes which SAP HANA should reflect to support the daily business of customer service companies. This to make sure that customer service companies will have solid base in SAP for the Future. Do you have suggestions of requirements we should bring to the meeting don’t hesitate to contact us.
Recently we visited the DSAG yearly congress in Nürnberg. As an active member of the focusgroup Maintenance and service we attented very interesting sessions. Curious about the topics? Read our report:
PeachGroup and mobileX made an official agreement to intensify their cooperation. PeachGroup has become official partner of mobileX. CEO Ruud Kockelkorn: “The productsuite of mobileX is an ideal extension of our portfolio, with our expertise of service- and maintenance processes and SAP modules, the dispatch and mobile solutions of mobileX are a great extension”.
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